Welcome to RK Publication. This Return Policy governs the return and refund of products purchased from our website rkpublication.in . By placing an order through the Site, you agree to the terms of this Return Policy.

1. Returns and Refunds

a. Eligibility: We accept returns and offer refunds for products purchased directly from our Site within 15 days from the date of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

b. Non-Returnable Items: Certain items are non-returnable, including but not limited to digital products (e.g., ebooks), personalized items, and items purchased during clearance or sale events unless they are defective or damaged upon receipt.

2. Process for Returns

a. Initiating a Return: To initiate a return, please contact our customer service team atpublicationrk@gmail.com within the specified return period. Please provide your order number, details of the item(s) you wish to return, and the reason for the return.

b. Return Shipping: You are responsible for the cost of return shipping, unless the return is due to our error (e.g., you received an incorrect or defective item). We recommend using a trackable shipping service or purchasing shipping insurance for returns.

3. Refunds

a. Refund Processing: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original method of payment with 15 days. Please note that shipping costs are non-refundable.

b. Late or Missing Refunds: If you haven’t received a refund within the expected timeframe, please check your bank account or contact your payment provider. If the issue persists, please contact us for assistance.

4. Damaged or Defective Items

a. Replacement: If you receive a damaged or defective item, please contact us immediately at publicationrk@gmail.com with photos of the product and packaging. We will arrange for a replacement or offer a refund based on your preference.

5. Exchanges

We currently do not offer exchanges. If you need a different item, size, or color, please initiate a return for a refund and place a new order for the desired item.

6. Contact Us

If you have any questions about our Return Policy, please contact us at:

Email: publicationrk@gmail.com Phone: +91 902 2521 190 /982 12511 90

Address:480, Dhanukar Bld. Shop No.-3,4th Flr. Opp.Bank Of India Kalbadevi Chowk, Marine Lines,Mumbai-400002 

This Return Policy applies solely to purchases made through our website and does not cover products purchased from third-party sellers or retailers. For returns of products purchased elsewhere, please refer to the return policy of the respective seller or retailer.